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FAQ

Straight answers about review requests, public links, and the two plans.

Does every customer see the public review links?

Yes. Google, Facebook, and Yelp stay on the page for every rating. Private feedback is an additional box on that page. It does not replace those links, and ReputationFlow does not filter or delay public reviews.

Will this post reviews for me?

No. Customers write and publish reviews on Google, Facebook, or Yelp themselves. ReputationFlow gives them a short path to those pages and stores any private note they choose to send you.

What do I need before I can ask for reviews?

A Google Business Profile, and the review link or Place ID from the Ask for reviews screen. Facebook and Yelp links are optional. You can generate the Google link with the free tool on this site.

Is the Starter plan actually free?

Yes. Starter includes one review link, a QR code, and your latest feedback. Professional is $20 per month for email requests, full history, CSV export, and AI response drafts. There is no trial period and no setup fee. You can cancel Professional in the Stripe customer portal.

Can I offer a discount for a review?

Do not. Google’s policies prohibit incentives for reviews. ReputationFlow does not include coupon-for-review templates.

Do you import my existing Google reviews?

No. The dashboard shows feedback customers submit through your ReputationFlow link. Open Google, Facebook, or Yelp directly to read reviews that were published there.

Set up your review link today

Create a free account, add your Google review link, and share one page with every customer.