Product
Review management software for small business
Most local businesses do not need a listings department. They need customers to find the Google review form, and they need a place to read the notes people would rather send in private.
A link staff will actually use
If the tool takes a training session, the front desk will not open it. ReputationFlow is a URL and a QR code.
The same ask for every customer
Small businesses get in trouble when software hides public review options after a low rating. This product does not do that.
A price that matches one location
Starter is free. Professional is $20 per month for email requests, history, export, and response drafts.
If you are comparing ReputationFlow with a larger platform, read the Birdeye alternative and Podium alternative pages. They describe what those products cover that this one does not.